When using this website we recommend you have a recent
gas/electricity bill with you to refer to. This will help you
answer questions about how much gas/electricity you use and the
type of electricity meter you
Click on the buttons next to any field if you
want more information about that
For business customers, the comparator will only be relevant to
you if you use less than 160 megawatt hours (MWh) of electricity
per year (annual bill of less than around $40,000), or less than 1
terajoule (TJ) of gas per year (annual bill of less than around
If you selected 'electricity' in step 1
If you selected 'gas' in step 1
Both electricity and gas offers
If you selected both electricity and gas in Step 1 you will need
to complete both the electricity and gas sections of the query
page. Follow the instructions listed above for electricity
and then for gas.
Understanding the results page
The first offer displayed will be the regulated
offer that is available from your Standard Retailer to all
customers in your area who have not signed a market contract.
Click on the button next
to this heading for more information about regulated
The next offers displayed will be the market
offers relevant to you. Click on the button next to this heading for
more about market offers.
Click on the button next
to any field for more information about that field.
The information provided by the comparator should be used only
as a guide. When making decisions about an offer, you will need to
consider the terms and conditions of the offer. Particular regard
should be given to factors such as termination fees for your
existing contract and account establishment/connection fees for the
new contract. For further information, click on What
do I do when I find an offer I am interested in?
The annual bill estimate - residential customers
The calculator provides an estimate of a residential customer's
annual bill. An annual bill estimate is not calculated for business
customers or for residential electricity customers with a time of
use meter who did not input electricity consumption in kWh in step
The annual bill is an estimate of your gas or
electricity bill for the first 12 months; it is not the actual
amount you will pay in a year as this will depend on your actual
gas or electricity consumption. The estimate is
based on the consumption you entered in Step 2. It includes
retailer discounts and GST. It does not include discounts which
accrue after 12 months, the Low Income Household
Rebate the Medical
Energy Rebate or the Life
Support Rebate. The comparator does not estimate an annual bill
for business customers or residential customers with a time of use
meter who did not input their electricity usage in KWh as these
bills can vary considerably and an annual bill estimate could be
misleading. If you have selected both gas and electricity the
results page will separately identify savings on electricity and
Both electricity and
If you selected both gas and electricity offers in step 1, there
will be three tabs in your search results.
The 'Combined' tab will list any offers that are for both fuels
(for example sometimes retailers give a discount if a customer
purchases both fuels from them). If there are no combined
offers, there will not be any offers listed on this page.
However there will be single fuel offers which you can access by
clicking on the 'electricity' or 'gas' tabs at the top of the
Printing your search results
Use the button at the top right hand of the results page if you
want to print your search results.
To print - use the button. Choose whether to Open or
Save the file. When the pdf document displays, click on the
print icon or go to the 'File' menu and select the 'Print'